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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jessica hamilton

December 29, 2023

5  out of  5
rating by jessica hamilton
"Been a loyal customer for 26 years to Ann McAllister office. Genea was always great to work with. I wish I could say the same for Tracy and Sharon. They are rude, and very arrogant. Wouldn't listen or even let me finish a sentence without talking over me. Had to switch to a different office who was happy to have me as a customer"
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Wesley Lowery

November 29, 2023

5  out of  5
rating by Wesley Lowery
"Always treat us as family, highly recommend"
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Matthew woodring

November 9, 2022

5  out of  5
rating by Matthew woodring
"I have found that Anne McAlister is the best place for insurance there friendly and there for you when you need them."
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haskell Dill

February 1, 2022

5  out of  5
rating by haskell Dill
"Took them no time to get our units fixed at church. We were ready for Sunday morning. THANKS!"
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Stefan Willmert

January 14, 2022

1  out of  5
rating by Stefan Willmert
"This office and state farm took my home owners payment. and 4 months later after a storm when i tried to make a claim, they claim to have cancelled my home owners policy due to the fact that i was under construction. Except that i've had state farm insurance for 5 years while "under construction". so now that I need to make a claim, they are returning my payment and not covering the damage to my home. DO NOT USE THIS agent or state farm."
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Matthew pharr

June 10, 2021

5  out of  5
rating by Matthew pharr
"Helpful"
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Maggie Ashley

February 10, 2021

5  out of  5
rating by Maggie Ashley
"Worked with Tracy on a few different problems with both vehicle and home insurance and she was outstanding, very friendly and helpful."
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Christy McGuffin

January 22, 2021

5  out of  5
rating by Christy McGuffin
"Very informative!"
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Cathy E. Stowers

November 25, 2020

5  out of  5
rating by Cathy E. Stowers
"I have a great agent. I wouldn't change it for nothing."
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Maranda Wright

November 14, 2020

1  out of  5
rating by Maranda Wright
"I went to the bc I was told they where a grate place to get car insurance from well I payed $508.00 and than they cancelled my insurance the very next month I called them and they won't do anything to fix it I will never use them agone or tell any one to go there"
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Brandon Price

May 30, 2020

5  out of  5
rating by Brandon Price
"Anne McAlister had always been my family's insurance provider. Anne is a very kind and easy to work with agent. She always speaks when I am in the office. I've had two major claims in 25 years, one was a large oak tree fell on my house. I had no issues whatsoever. When everything was completed, my house was fixed better than before. They also paid to have the tree removed and hauled off. I can't say enough about Anne and her team."
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Tim Tommy

March 12, 2020

5  out of  5
rating by Tim Tommy
"The people"
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Ladell Cannon

January 5, 2020

5  out of  5
rating by Ladell Cannon
"They are there Right on time when I need them I'v been with State Farm Farm for year's looking forward to more"
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Vicki Shoemaker

December 29, 2019

5  out of  5
rating by Vicki Shoemaker
"good people"
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Samantha Nix

August 11, 2019

5  out of  5
rating by Samantha Nix
"Nice people quality service"
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Tim Nabors

August 10, 2019

5  out of  5
rating by Tim Nabors
"Great service cheapest insurance u will find they beat other competitors prices by double."
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Griffin Phillip

March 5, 2019

1  out of  5
rating by Griffin Phillip
"I was a customer for over 23 years and they cancelled my policy without contacting me. They claim they sent out letters but I never received any of them. They should have called or emailed but they did not do so and they refused to accept responsibility for not contacting me. DO NOT USE THIS AGENCY - they are lazy and never follow up and do not deserve your business! 0 STARS!"
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Erik Stoddard

December 5, 2017

1  out of  5
rating by Erik Stoddard
"I have been a customer for over 10 years. I had my vehicles and homeowners policy through Ann McAlister State Farm. I found out when I needed to make a claim that my policy had been cancelled. I was told I 'd have a followup phone call about a roof issue. I never received a call and Ann McAlister said her employee followed up with me about it. That was a lie. Ann McAlister was extremely rude to me and hung up on me twice. It seems she did not want to deal with it. She told me she did "not want my address on her book up business." She was always nice to me in the past. I guess because the payments were coming in. She should not be in a business that requires dealing with tough situations or unhappy clients. I have made a complaint through corporate offices . Hopefully she can use this as a learning tool. If she makes an attempt to improve this, I will update my review."
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Heather Johnson

May 4, 2017

5  out of  5
rating by Heather Johnson
"I was able to call "after hours" and talk to a real human! That is customer service. Fast and friendly."
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greg griffin

July 23, 2015

3  out of  5
rating by greg griffin
"Not to helpful"